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Total cost of ownership

Line-by-line accounting: what a technical publications program actually pays for, and which line items collapse when the editor, review, publish, portal, and reporting all live in the same tool.

Line items

Line item XML editor + plugins Ironmark
Authoring seats Per-seat editor license Per-seat Ironmark license
CSDB / repository Separate CMS or PLM (typical: Windchill, Contenta, custom) Included
Review workflow Separate review tool or plug-in Included (IPRF, peer review, review queue)
BREX validation Editor plug-in or standalone tool Included
Publishing pipeline Custom XSLT chain + FO processor licenses Included (WeasyPrint + FOP or ironmarkpdf)
IADS packaging Third-party packager or custom scripts Included
Customer portal Custom-built or separate product Included, branded per program
Customer feedback (DA-2028, redlines) Email, spreadsheets, or third-party tool Included, tied to source DMs
Applicability wizard Manual XML editing, custom scripts, or third-party Included
PM dashboard / reporting External spreadsheet / BI tool Included
Integration engineering (year 1) Substantial — connect editor to CMS to portal to review tool to reporting Not required — the surfaces already share a project model
Ongoing maintenance Every integration seam needs upkeep as vendors ship updates One product, one update path
Training Per-tool training for each seat that touches multiple systems One tool, one training curve
Pricing model Per-seat editor + per-module add-ons + per-user CMS + per-integration ongoing Per seat, on the page ($520–$840/yr). Standard SDMs included.

Where the numbers land

We don't publish specific customer TCO figures — programs vary too much for a single number to be meaningful. But the shape holds: an XML-editor-plus-plugins stack pays for each row above separately, and each seam between systems has an ongoing engineering cost. Ironmark collapses most of those into one line.

The cheapest year-one number isn't always Ironmark — a program that already has a CMS, a review tool, and a portal build-out amortizes those. Where Ironmark pulls ahead is year 2 onward: no integration drift, no per-tool version-management, no separate license negotiations. TCO comparisons that only measure year 1 miss most of the difference.

What we don't charge for

What might be extra

All three are itemized upfront, not surprises at renewal.

Related

Pricing summary →

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